Privacy Policy

Encisos Home Care ("we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described here.

Information We Collect

We collect the details you give us directly — your name, email, phone number, and service address when you submit a request, book an assessment, create an account, or join a membership. We also receive limited technical information (such as browser type) automatically when you visit our site.

How We Use Your Information

We use your information to schedule and deliver services, process payments, send appointment and membership reminders, respond to your questions, and improve our offerings. We do not sell your personal information.

Sharing Your Information

We share information only with service providers who help us operate — such as payment processors, email delivery, and scheduling tools — and only as needed to provide our services. Each provider is bound by its own privacy obligations.

Data Retention

We keep your information for as long as your account is active or as needed to provide services and meet legal obligations. You may request deletion of your data at any time by contacting us.

Cookies

We use cookies and similar technologies to operate and improve our website. See our Cookie Policy (linked in the cookie banner) for details and your choices.

Your Rights

You may request access to, correction of, or deletion of your personal information. To exercise any of these rights, contact us using the details below.

Contact

Questions about this policy? Email hello@encisoshomecare.com or call (626) 922-7382.